Language in all it’s abundant complexity offers multitudinous opportunities for misunderstanding. We’ve all been in meetings or conversations where it suddenly becomes apparent that people’s understanding and use of a phrase dramatically differs from our own in a meaningful way. “How are the new engines for these bicycles?” “Great!” “When can we stick them toContinueContinue reading “Hidden Disagreements”
Tag Archives: confrontation
Art of Being Effective: Confronting Confrontation
Confrontation amongst colleagues isn’t the transgression emotive legalists would have you believe. Nor is it license to abuse as the office trolls hope it will be. Instead, like any other interpersonal dynamic, it has it’s proper and balanced place in the work environment. I’d like to highlight two virtues that help people navigate the vices of legalism and license. Our first and most important virtueContinueContinue reading “Art of Being Effective: Confronting Confrontation”
The Deep and Inescapable Descent
There are times when a cause is lost. Knowing how and when to bail are sometimes more valuable than knowing what could possibly be done to fix the problem. I am reminded as I currently watch the NBA finals of the look people have in their eye when they see their own failure laid bareContinueContinue reading “The Deep and Inescapable Descent”