Why put someone through service hell when we can make the right decision the first time? This question has been rolling around the cavern of my skull for a while. All of us have had a bad customer service experience. It’s almost a right of passage into adulthood. Even something as simple as being toldContinueContinue reading “A Jigger of Common Sense”
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The Fenceless Gatekeeper:
Inspired by a friend of mine and his encounter with a Fenceless Gatekeeper. You have coordinated a team and established a plan for your project. Your leaders are satisfied with your preparedness and approve your project. Like a band of adventurers, you and your team go forth on the journey laid out. As with allContinueContinue reading “The Fenceless Gatekeeper:”
Return on Intelligence 