The other day my morning coffee spilled all over my hand. Upon closer inspection, I found that the lid was a close, but not correct match for the cup. As to how this happened, I assume the catering company that runs my coffee shop repurposed lids from their other operation rather than buying the branded lids toContinueContinue reading “This is Not a Starbucks Lid”
Category Archives: Uncategorized
A Guide to Sports Analogies
The season is upon us. Football is in the air. Baseball playoffs begin in a couple weeks. This is the season of the terrible sports analogy. Now here at roIQ we pride ourselves on being able to go deeper than the average worker. Here is a list of some of our best ideas along withContinueContinue reading “A Guide to Sports Analogies”
Atlas Syndrome
This one is for the folks who routinely work during vacation and have trouble delegating work and feel ‘guilty’ taking off any time at all. It’s a pretty exciting syndrome to have, I like to call it Atlas Syndrome because at it’s root the patient believes themselves responsible for holding up the very heavens. Let’s be honest there are setsContinueContinue reading “Atlas Syndrome”
A Sickness of Spiritlessness
Soren Kierkegaard, philosopher supreme, considered spiritlessness one of the key human illnesses of our time. The spiritless person is dominated by a disconnect from responsibility to higher values*. While clearly having religious import to Kierkegaard, the observation also has a powerful analogy in the business world. I would suggest that a dimension of the problems underlying the ‘disengaged’ workforce is capturedContinueContinue reading “A Sickness of Spiritlessness”
All I Do Is…..
Win, winning, win at winning! This has been the buzzword around my work recently. And it has turned into a bastardization of the English language. A complete forsaking of thought and content A list of recent examples in my life of “How to win” as modeled by managers and executives in meetings I have attended:ContinueContinue reading “All I Do Is…..”
A Jigger of Common Sense
Why put someone through service hell when we can make the right decision the first time? This question has been rolling around the cavern of my skull for a while. All of us have had a bad customer service experience. It’s almost a right of passage into adulthood. Even something as simple as being toldContinueContinue reading “A Jigger of Common Sense”
The Fenceless Gatekeeper:
Inspired by a friend of mine and his encounter with a Fenceless Gatekeeper. You have coordinated a team and established a plan for your project. Your leaders are satisfied with your preparedness and approve your project. Like a band of adventurers, you and your team go forth on the journey laid out. As with allContinueContinue reading “The Fenceless Gatekeeper:”
Return on Intelligence 